Online Shop

Terms & Conditions of Sale

How to order

By Telephone: You can place your order by phone by calling us on the number in our contacts page. We will be able to inform you of availability and delivery times for your parts as well as helping you with any information you may need to know about any of our parts.

By Fax: Unfortunately we cannot process orders by fax.

By e-mail: You can e-mail us at sales@marquis-motorsport.com with regard to general sales enquiries such as shipping charges and delivery times. Ordering through the internet is best done on our secure website. Orders destined for overseas delivery (outside UK) please email sales@marquis-motorsport.com for a quotation.

By website: You can place an order on our secure and protected website www.marquis-motorsport.com at any time by using a debit or credit card. You will receive confirmation e-mail once your order has been placed. Please note our website does not process your card transaction directly. Orders are subject to verification before goods are released.

Post: You can post your order to us at the address given on our contact page and please be sure to include your name, address and contact numbers with your order. If paying by cheque please note that the parts will not be sent until the funds have cleared. Cheques should be made payable to Marquis Motorsport Ltd.

Payment, carriage and general terms

Bank Transfer: We are happy to accept bank transfers direct into our account. If wishing to pay by this method please e-mail your order to us so we can confirm the total price and delivery time. We will then reply to you, including our bank details, to allow you to make the transfer. Please also include your full contact details and address with any order and email a confirmation to us once the transfer has been made.

Carriage charges: UK mainland Postage (2nd class) and packaging charges for most items are included in the advertised price. If you have any specific delivery instructions or timing requirements, please email or call us before placing your order. For Worldwide shipping costs please contact us for individual quotations.

Payments: We accept most card types via PayPal, cash, postal orders, cheques, bankers draft and bank T/T transfers. Please make cheques, postal orders or bankers draft payable to Marquis Motorsport Ltd.

Security checks: Please note that due to the ever increasing numbers of fraudulent orders, all orders placed will be subject to security checks to confirm their validity. Any fraudulent details we receive which are trying to be used to obtain parts will be passed onto the relevant authorities. We take all types of fraud extremely seriously and are unable to process orders until these requirements have been satisfied.

VAT: All prices include VAT at the current rate of 20% (from 01 Jan 2011 - no orders will be processed in the period 28 Dec 2010 to 03 Jan 2011 inclusive).

Delivery addresses: We are only able to deliver parts to the registered card holder’s address or to a registered business address. For addresses provided via email or PayPal, we cannot accept liability for delays/loss incurred by the provision of incorrect address details.

Warranty/guarantee: Most of our parts carry at least a 12 month guarantee and in the unlikely event you will experience a problem with any parts please call us so we may help you resolve the problem or send you a replacement. We will do our best to help you resolve the problem as quickly and efficiently as possible. We may require the part sending back to us and if the part is faulty we will refund the cost of the postage to you. Please be sure to send a copy of your purchase invoice with the parts when returning it to us. All warranties are non-transferable upon change of ownership.

Cancelled orders: In line with Distance Selling Regulations 2000 there is a cancellation period of 7 days after the receipt of your order. Goods returned during this period are done so at the cost of the purchaser. Outward carriage from Marquis Motorsport Limited to the consumer is applicable for refund only. Goods returned must be in original packaging and be unused and in saleable condition.

Returns: If an item is being returned for a refund of surcharge, exchange or refund then we will need you to comply with the following points:

Any exchange items must be in serviceable condition. If they are not re-usable we will not be able to issue the refund.
A copy of the original purchase invoice must be included with any part being sent back to enable us to carry out any refund. We will also need to know the reason for the item being returned.
Any part that is returned to us, unused, for a refund or credit must be in "as new condition". Any part that is not received back in a "resalable condition" can not be considered for a refund or credit.
We are not able to accept any unused parts back for a refund after 28 days from the original date of dispatch.
Items returned within 7 days of receipt are done so at the consumers cost.
We are unable to refund any carriage costs incurred if parts have been incorrectly ordered by the customer after a 7 day period.
Any parts supplied to customer's unique specifications are not eligible for return.
Goods supplied on exchange basis, must be returned within 90 days in order to receive the exchange fee refund in full.

Refunds: We will endeavour to carry out refunds within 28 days of the items being returned to us.